We measure visitors to our website using Google Analytics. This records the pages you view within our site, how you arrived at our site and some basic information about your computer. We anonymize your IP address so all of that information is anonymous - we don't know who you are; just that somebody visited our site.
The information we collect from analytics helps us understand how well our website is meeting the needs of our visitors, how people arrive at our site and so on. We use this information to help us understand how people use our website and to improve their experience when using it.
We retain Google Analytics website useage data for the minimum period possible - currently 14 months.
Our website may set the following cookies:
These cookies are necessary for Google Analytics to work properly.
We use the Facebook page plug-in to embed our Facebook posts in this website. We do this so we can provide you with timely information, for example when we need to change our opening times unexpectedly.
www.facebook.com and/or statixx.facebook.com may set cookies via this plug-in
If you have any questions, concerns or would like more information about anything mentioned in this privacy notice, please get in touch:
Harbour Lights Cafe,
01326 280 612
Where you provide an email address when making an enquiry via this website, in person or by telephone, we process your personal information on the lawful basis of consent only to answer your enquiry. We do not retain your personal information after your enquiry has been dealt with. We do not share your personal information with anyone else. If a third-party needs to be involved in answering an enquiry you will be asked to contact them directly yourself.
We occasionally take photographs of the cafe, which may sometimes include customers in the background. Our lawful basis for doing this is legitimate interests. If, rarely, we wish to take photogrphs which include customers in the foreground, we will ask before using the photohgraphs on our website.
We use google analytics to monitor and understand better how visitors use our website. We anonymise visitors' IP addresses and do not identify any visitor peronally. We retain website useage data for the minimum period possible. We use this information to help us improve the way our website serves people. Our lawful basis for doing this is legitimate interests.
We have appropriate security measures in-place in order to protect your information while it is stored on our systems.
We retain your personal information only as long as reasonably necessary.
This privacy statement aims to provide you with clear and concise information about what we do with your personal data.
You have the right to access any personal information we hold about you.
Please contact us
We may ask for information to prove your identity before any personal information is released to you.
We don't charge a fee for providing you with information we hold about you.
We are required to provide you with the information within one month from the date of receipt of your request.
You have the right to request rectification of any inaccurate or incomplete personal information which we hold. Please contact us. We are required to rectify the information within one month.
We have rigorous arrangements for retention and destruction of information in place. You also have the right to request deletion of personal information
Please contact us
We may be required to retain some information to comply with a legal obligation or if the information will be required for the purposes of resolving a complaint.
You have the right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances.
When processing is restricted, We are permitted to store the personal data, but not use it.
You can make a request for restriction by contacting us.
We have one month to respond to a request.
You have the right to object to our processing of your personal information at any time.
If you object we will stop processing your personal information as soon as we receive your written objection. Please contact us
We would appreciate the opportunity to resolve any complaints you have, however you also have the right to complain to the UK data protection regulator (the "ICO") about how we've used your personal data.
The ICO website also contains useful information about your privacy rights.